People & culture A safe place to work Ensuring a safe workplace It is our duty to take good care of our employees by ensuring that our workplaces are operated in a safe and sound manner. While accidents potentially happen everywhere, including in 25 office spaces, there is often a higher risk of getting more seri - ously harmed at for instance production sites. As an employer, it is our responsibility to do everything we can to minimise the risk of employees injuring themselves while doing their job. 20 Producing hearing aids, implants, diagnostic equipment and audio solutions does not entail exposure to hazardous situa- 15 tions or dangerous materials and chemicals. Thus, this type of manufacturing is not classified as unsafe or risky. However, there is always the risk of stumbling while walking, cutting a finger or accidently banging your head on something. We take 10 the risk of accidents seriously and have different measures in place to ensure safety. Similar to previous years, there is no alarming pattern for the incidents that do occur. They are 5 primarily categorised as minor, such as cutting or squeezing a finger. Accidents in production, manufacturing 0 and distribution sites In Hearing Aids Global Operations, covering key production and distribution sites in Poland, Mexico and US as well as pro- duction and headquarters in Denmark, we manage to uphold a considerably low rate of recordable incidents, defined as in - cidents that result in days away from work or restricted work. In 2021, we recorded 9 incidents, all categorised as minor. Diagnostics had three minor incidents in its manufacturing facilities, covering Denmark, Poland, UK, Canada and US. In Hearing Implants, covering France, there was zero accidents in 2021. 21 10 8 3 3 2 2018 2019 2020 Hearing Aids: 9 incidents Diagnostics: 3 incidents Hearing Implants: 0 incidents 9 3 2021 93 Demant ∙ Sustainability Report 2021
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