Business ethics & governance Product governance A quality mindset It is part of Demant’s responsibility to ensure the safety and quality of our products. Hence, working with quality is vital for us to sustain the high standards and reliability of our products and to ensure the safety of our customers and users. Across the Group, we have systems and controls in place to make sure that our products meet legal and regulatory re- quirements. Ranging from medical devices to electronics, the nature of each business area entails different measures for working with product governance, which we now unfold. Though there are variances, one thing is certain: the quality and safety of our products is inherent in our work and a natu- ral way of thinking. Quality requires a company-wide commitment to compliance which goes beyond answering questions or ticking boxes to develop innovative, high quality and safe hearing solutions while driving efficiency through effective, streamlined processes. 161 Demant ∙ Sustainability Report 2021
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