Business ethics & governance Global business ethics Hearing Implants While the activities within Hearing Aids described above cover parts of our Implants business’ procurement, including the external part(s) of an implant, such as the sound proces- sor, Oticon Medical is responsible for supplier management related to the internal parts of the cochlear implant (CI). In 2021, Oticon Medical worked with 402 service and pro- duction suppliers, out of which 251 are signed under the Demant Third Party Compliance Code. 151 suppliers are not yet signed under the Demant Code of Conduct. The compli- ance code was implemented into the procedure in 2020, and the work to collect all documentation required for all approved suppliers is still ongoing. Some of the signed suppliers are not yet signed under our Code of Conduct but have their own, which is assessed to be corresponding to the standards brought forward in the Demant Code of Conduct. There is a procedure in place that comprises supplier assess- ment, based on level of criticality from I-III - I being the most critical - and supplier approval. It includes supplier profiling, Code of Conduct, quality audit, restricted substances and more. For some production suppliers, a third-party assess- ment (ISO 9001 – ISO 13485 – COFRAC) is made, depending on level of criticality. A production supplier must be registered to the US FDA if the supplier is involved in the production and the distribution of medical devices intended for commercial distribution in the United States. Year 2021 Active Direct Suppliers 402 Signed Direct Suppliers 251 (62%) 159 Demant ∙ Sustainability Report 2021
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